Privacy Policy

KV Signage ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or contact us for signage services.

1. Information We Collect

We may collect the following information when you:

• Fill out the contact or lead form on our website
• Message us via WhatsApp or call us directly
• Email us with a project enquiry

The personal data collected may include:

• Your name and business name
• Phone number and email address
• Location or area within Chennai
• Details about your signage requirements

We also automatically collect non-personal technical data such as browser type, IP address, and pages visited through cookies and analytics tools (Google Analytics, Meta Pixel) to improve our website experience.

2. How We Use Your Information

We use your information to:

• Respond to your enquiries and provide quotes
• Send you design mockups and project updates
• Deliver the signage services you requested
• Send occasional offers or updates (you may opt out at any time)
• Improve our website and marketing effectiveness

We do not sell, rent, or share your personal data with third parties for their marketing purposes.

3. Third-Party Services

We use the following third-party tools which may process your data under their own privacy policies:

• Google Analytics — website traffic and behaviour analytics
• Meta (Facebook) Pixel — ad performance measurement
• HubSpot — lead management and CRM
• WhatsApp Business — customer communication

4. Cookies

Our website uses cookies to enhance your browsing experience and for analytics. By continuing to use our website, you consent to our use of cookies. You can disable cookies in your browser settings, though some features may not function correctly.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes it was collected for, or as required by applicable law. Enquiry data is typically retained for up to 2 years.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at signagekv@gmail.com.

7. Security

We take reasonable technical and organisational measures to protect your data from unauthorised access, loss, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: